Ask Dave Taylor: Tech and Business


Rules in Windows Outlook 2003 Don't Work?

Dave, I recently upgraded from Outlook 2002 to Office 2003 and now my rules do not work. I have edited them, deleted them and re-entered the information but they just will not work. Any ideas?

This is a tough one, but here's how Microsoft explains what to do when Outlook rules aren't working:

After you upgrade to Outlook 2003 from Outlook 2000 IMO with multiple POP accounts, rules that are based on the through the specified account option might not work. To work around this problem, recreate the rules in Outlook 2003.

To create a rule for POP accounts in Outlook 2003...